Legal Notice

Definitions

Client: any professional or legally competent natural person, within the meaning of Articles 1123 et seq. of the Civil Code, or any legal entity, who visits the Site covered by these terms and conditions.
Products and Services: https://flexideal.lu/ makes available to Clients:

Content: All elements constituting the information present on the Site, including but not limited to text, images, and videos.

Client Information: Hereinafter referred to as « Information, » which corresponds to all personal data that may be held by https://flexideal.lu/ for the purpose of managing your account, managing the customer relationship, and for analysis and statistical purposes.

User: Internet user connecting to and using the aforementioned site.

Personal Information: « Information that allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies » (Article 4 of Law No. 78-17 of 6 January 1978).

The terms « personal data, » « data subject, » « processor, » and « sensitive data » have the meaning defined by the General Data Protection Regulation (GDPR: No. 2016/679).

1. Presentation of the website.

Pursuant to Article 6 of Law No. 2004-575 of 21 June 2004 for confidence in the digital economy, users of the website https://flexideal.lu/ are informed of the identity of the various parties involved in its creation and monitoring:

Owner: FlexIdeal S.à r.l. – 4, rue Jean-Pierre Brasseur, L-1258 Luxembourg, Luxembourg. RCSL: B308222 | VAT: LU37549088 | Share capital: EUR 12,000

Publication director: Pierre-Frédéric Noël – pf.noel@flexideal.lu

The publication director may be a natural person or a legal entity.
Webmaster: Pierre-Frédéric Noël – pf.noel@flexideal.lu

Host: Fastcomet | Server IP location: 172.105.251.128 – Hessen – Frankfurt am Main – Germany (Whois data).
Host’s registered office: FastComet Inc – Suite 300 – #846 – 350 Townsend Street CA 94107 San Francisco – USA 44.800.0868062.
EU line: + 448000868062. Fastcomet’s GDPR compliance policy: https://www.fastcomet.com/blog/we-are-gdpr-ready

Data Protection Officer: Pierre-Frédéric Noël – pf.noel@flexideal.lu

2. General terms of use of the site and the services offered.

The Site constitutes an original work protected by the provisions of the Intellectual Property Code and applicable International Regulations.
The Client may in no way reuse, transfer, or exploit for their own account all or part of the elements or work of the Site.

Use of the website https://flexideal.lu/ implies full and unreserved acceptance of the general terms of use described below. These terms of use may be modified or supplemented at any time; users of the website https://flexideal.lu/ are therefore invited to consult them regularly.

This website is normally accessible to users at all times. An interruption for technical maintenance reasons may nevertheless be decided by https://flexideal.lu/, which will endeavour to inform users in advance of the dates and times of the intervention.
The website https://flexideal.lu/ is regularly updated by the party responsible for https://flexideal.lu/. Likewise, the legal notice may be modified at any time: it is nevertheless binding on the user, who is invited to refer to it as often as possible in order to stay informed.

3. Description of the services provided.

The purpose of the website https://flexideal.lu/ is to provide information regarding all of the company’s activities.
https://flexideal.lu/ strives to provide information on the site https://flexideal.lu/ that is as accurate as possible. However, it cannot be held liable for omissions, inaccuracies, or failures to update, whether caused by itself or by third-party partners who provide it with this information.

All information provided on the website https://flexideal.lu/ is for informational purposes only and is subject to change. Furthermore, the information on the website https://flexideal.lu/ is not exhaustive. It is provided subject to any changes made since it was put online.

4. Contractual limitations regarding technical data.

The site uses JavaScript technology.

The website cannot be held liable for material damage related to its use. Furthermore, the user agrees to access the site using up-to-date equipment that contains no viruses and an up-to-date, latest-generation browser.

The aim is to provide a service that ensures the best possible accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. It nevertheless reserves the right to interrupt the hosting service for the shortest possible periods, in particular for maintenance purposes, to improve its infrastructure, in the event of infrastructure failure, or if the Products and Services generate traffic deemed abnormal.

https://flexideal.lu/ and the host cannot be held liable in the event of a malfunction of the Internet network, telephone lines, or computer and telephone equipment, in particular due to network congestion preventing access to the server.

5. Intellectual property and infringement.

https://flexideal.lu/ owns the intellectual property rights and holds the usage rights to all elements accessible on the website, including but not limited to text, images, graphics, logos, videos, icons, and sounds.
Any reproduction, representation, modification, publication, or adaptation of all or part of the elements of the site, by any means or process whatsoever, is prohibited without the prior written authorisation of: https://flexideal.lu/.

Any unauthorised use of the site or of any of the elements it contains will be considered an infringement and prosecuted in accordance with the provisions of Articles L.335-2 et seq. of the Intellectual Property Code.

6. Limitation of liability.

https://flexideal.lu/ acts as the publisher of the site. https://flexideal.lu/ is responsible for the quality and accuracy of the Content it publishes.

https://flexideal.lu/ cannot be held liable for direct or indirect damage caused to the user’s equipment when accessing the website https://flexideal.lu/, resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.

https://flexideal.lu/ also cannot be held liable for indirect damage (such as, for example, loss of market or loss of opportunity) resulting from the use of the site https://flexideal.lu/.
Interactive spaces (the ability to ask questions in the contact area) are available to users. https://flexideal.lu/ reserves the right to delete, without prior notice, any content posted in this space that violates applicable Luxembourg legislation, in particular provisions relating to data protection. Where applicable, https://flexideal.lu/ also reserves the right to pursue the civil and/or criminal liability of the user, particularly in the event of racist, abusive, defamatory, or pornographic messages, regardless of the medium used (text, photograph, etc.).

7. Management of personal data.

The Client is informed of the regulations concerning marketing communications, the Law of 21 June 2014 for confidence in the Digital Economy, the Data Protection Act of 6 August 2004, as well as the General Data Protection Regulation (GDPR: No. 2016/679).

7.1 Parties responsible for collecting personal data

For Personal Data collected in connection with the creation of the User’s personal account and their browsing of the Site, the party responsible for processing Personal Data is: Pierre-Frédéric Noël. https://flexideal.lu/ is represented by Pierre-Frédéric Noël, its legal representative.

As the party responsible for processing the data it collects, https://flexideal.lu/ undertakes to comply with the applicable legal framework. It is, in particular, the Client’s responsibility to establish the purposes of its data processing, to provide its prospects and customers, based on the collection of their consent, with complete information on the processing of their personal data, and to maintain a record of processing activities that reflects reality.
Whenever https://flexideal.lu/ processes Personal Data, https://flexideal.lu/ takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which https://flexideal.lu/ processes it.

7.2 Purpose of the data collected

https://flexideal.lu/ may process all or part of the following data:

to enable browsing of the Site and the management and traceability of products and services ordered by the user: connection and site usage data, billing, order history, etc.
to prevent and combat computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password (hashed)
to improve navigation on the Site: connection and usage data
to conduct optional satisfaction surveys on https://flexideal.lu/: email address
to conduct communication campaigns (SMS, email): telephone number, email address

https://flexideal.lu/ does not sell your personal data, which is therefore used solely out of necessity or for statistical and analytical purposes.

7.3 Right of access, rectification, and objection

In accordance with current European regulations, users of https://flexideal.lu/ have the following rights:

the right of access (Article 15 GDPR) and rectification (Article 16 GDPR), updating, and completion of User data; the right to restrict or erase Users’ personal data (Article 17 GDPR) where such data is inaccurate, incomplete, ambiguous, outdated, or where its collection, use, disclosure, or storage is prohibited
the right to withdraw consent at any time (Article 13-2c GDPR)
the right to restriction of processing of User data (Article 18 GDPR)
the right to object to the processing of User data (Article 21 GDPR)
the right to portability of data provided by Users, where such data is subject to automated processing based on their consent or on a contract (Article 20 GDPR)
the right to determine the fate of User data after their death and to choose to whom https://flexideal.lu/ should (or should not) communicate their data to a third party previously designated by them

As soon as https://flexideal.lu/ becomes aware of the death of a User and in the absence of instructions from them, https://flexideal.lu/ undertakes to destroy their data, unless retention proves necessary for evidentiary purposes or to comply with a legal obligation.

If the User wishes to know how https://flexideal.lu/ uses their Personal Data, request that it be rectified, or object to its processing, the User may contact https://flexideal.lu/ in writing at the following address:

Pierre-Frédéric Noël – DPO, Pierre-Frédéric Noël
4, rue Jean-Pierre Brasseur
L-1258 Luxembourg

In this case, the User must indicate the Personal Data they would like https://flexideal.lu/ to correct, update, or delete, and identify themselves precisely with a copy of an identity document (identity card or passport).

Requests for the deletion of Personal Data will be subject to the obligations imposed on https://flexideal.lu/ by law, in particular with regard to the retention or archiving of documents. Finally, Users of https://flexideal.lu/ may lodge a complaint with the supervisory authorities, in particular the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 Non-disclosure of personal data

https://flexideal.lu/ undertakes not to process, host, or transfer the Information collected on its Clients to a country located outside the European Union or recognised as « not adequate » by the European Commission without first informing the client. However, https://flexideal.lu/ remains free to choose its technical and commercial subcontractors, provided that they offer sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: No. 2016/679).

https://flexideal.lu/ undertakes to take all necessary precautions to preserve the security of the Information and, in particular, to ensure that it is not disclosed to unauthorised persons. However, if https://flexideal.lu/ becomes aware of an incident affecting the integrity or confidentiality of Client Information, it shall inform the Client as soon as possible and communicate the corrective measures taken. Furthermore, https://flexideal.lu/ does not collect any « sensitive data. »

Users’ Personal Data may be processed by subsidiaries of https://flexideal.lu/ and by subcontractors (service providers), solely for the purpose of fulfilling the purposes of this policy.

Within the limits of their respective duties and for the purposes stated above, the main persons likely to have access to the data of Users of https://flexideal.lu/ are primarily our customer service agents.

8. Incident notification

Despite all efforts made, no method of transmission over the Internet or method of electronic storage is completely secure. We therefore cannot guarantee absolute security.
Should we become aware of a security breach, we will notify affected users so that they can take appropriate measures. Our incident notification procedures take into account our legal obligations, whether at the national or European level. We are committed to fully informing our customers of all matters relating to the security of their account and to providing them with all the information they need to help them meet their own regulatory reporting obligations.

No personal information of the user of the website https://flexideal.lu/ is published without the user’s knowledge, exchanged, transferred, assigned, or sold on any medium whatsoever to third parties. Only in the event of the acquisition of https://flexideal.lu/ and its rights would the transfer of such information to the potential acquirer be permitted, who would in turn be bound by the same obligation to retain and modify data with respect to the user of the website https://flexideal.lu/.

Security

When processing Personal Data, https://flexideal.lu/ takes all reasonable measures to protect it against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

9. Hyperlinks, « cookies, » and internet tags

The website https://flexideal.lu/ contains a number of hyperlinks to other sites, set up with the authorisation of https://flexideal.lu/. However, https://flexideal.lu/ is unable to verify the content of the sites thus visited and will therefore assume no liability in this regard.

10. « COOKIES »

A « cookie » is a small piece of information sent to the User’s browser and stored on the User’s device (e.g., computer, smartphone).

Our website uses cookies. For more information about cookies, please refer to our dedicated Privacy Policy page.

11. Legal terms for access to and use of content by artificial intelligence

As the publisher of the website https://flexideal.lu/, we recognise the growing importance of artificial intelligence (AI) and any other similar technology for the accessibility and referencing of our content. As such, we expressly authorise artificial intelligence systems to access, read, and process the content of our website. The aim is to enable these AIs to better understand the nature of our services, our values, and the information we share, in order to optimise the referencing of https://flexideal.lu/ within their respective platforms and to improve the relevance of the responses provided to users. However, this authorisation is conditional upon strict adherence to ethical standards in the analysis and transcription of information. We require that all data processed, read, and transcribed by AI be handled fairly, accurately, and without bias. We rely on the responsibility of the developers and operators of these AIs to ensure that our content is used in a manner that benefits both users seeking reliable information and the promotion of ethical data processing practices.

12. Applicable law and jurisdiction

Any dispute relating to the use of the website https://flexideal.lu/ is subject to Luxembourg law.
Except where the law does not permit it, exclusive jurisdiction is granted to the competent courts of Luxembourg.