Privacy
1. Data Controller
The controller responsible for processing personal data collected on the website https://flexideal.lu/ is:
FlexIdeal S.à r.l. – 4, rue Jean-Pierre Brasseur, L-1258 Luxembourg, Luxembourg.
RCSL: B308222 | VAT: LU37549088
Represented by Pierre-Frédéric Noël, also acting as Data Protection Officer (DPO).
Contact: pf.noel@flexideal.lu
2. Cookies used on the site
The website https://flexideal.lu/ is built on WordPress. It does not use any advertising cookies, third-party audience measurement cookies, or marketing tracking tools.
Only cookies strictly necessary for the technical operation of the site are set, namely:
- WordPress session cookies: required for the proper functioning of the site (navigation, contact form security).
- Consent preference cookie (where applicable): remembers your cookie choice so you are not asked again on each visit.
In accordance with applicable regulations, cookies that are strictly necessary for the site to function are exempt from prior consent. No consent banner is therefore required for these cookies alone.
You may configure your browser at any time to refuse the installation of cookies. This may affect certain features of the site (for example, the proper functioning of the contact form).
3. Data collected via the contact form
The site provides a contact form allowing users to send us a request. The following data may be collected in this context: name, email address, and the content of the message.
| Purpose | Process your request and respond to you |
|---|---|
| Legal basis | Legitimate interest of FlexIdeal S.à r.l. in responding to requests addressed to it |
| Recipient(s) | Pierre-Frédéric Noël (FlexIdeal S.à r.l.), sole internal recipient of messages |
| Retention period | 12 months from the last exchange, unless followed by a business relationship or a legal obligation requires otherwise |
No data collected via this form is sold, shared, or transferred to third parties for commercial purposes.
4. Your rights
In accordance with the General Data Protection Regulation (GDPR No. 2016/679), you have the following rights regarding your personal data:
- right of access and rectification (Articles 15 and 16 GDPR);
- right to erasure of your data (Article 17 GDPR);
- right to withdraw your consent at any time (Article 13-2c GDPR);
- right to restriction of processing (Article 18 GDPR);
- right to object to processing (Article 21 GDPR);
- right to data portability (Article 20 GDPR).
To exercise any of these rights, you may write to us at the following address:
Pierre-Frédéric Noël – DPO
FlexIdeal S.à r.l.
4, rue Jean-Pierre Brasseur
L-1258 Luxembourg
pf.noel@flexideal.lu
A copy of an identity document may be requested to verify your identity before processing the request.
You also have the right to lodge a complaint with the competent supervisory authority in Luxembourg, the National Commission for Data Protection (CNPD): https://cnpd.public.lu
5. Data security
FlexIdeal S.à r.l. implements reasonable technical and organizational measures (firewall, passwords, regular site updates) to protect your data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
6. Changes to this policy
This privacy and cookies policy may be amended at any time, in particular to comply with any regulatory, case-law, editorial, or technical developments. Users are invited to consult it regularly.
Last updated: August 20, 2026